My Sette 270W seems to be inconsistent in dosing

My Sette 270W seems to be inconsistent in dosing

If the grinder is under dosing of VARIABLE amounts (generally >1 gram)

The 270W scale is sensitive to vibration and rocking motions. The durometer of the 270W  feet has been altered, making the feet softer so they do a far superior job of dampening vibration that causes scale issues such as inaccuracy, multiple tare cycles and brief run times. If the grind weight of your 270W is inaccurate by varying amounts, or if the motor powers off after grinding only a fraction of the required dose, please email a request to support@baratza.com for replacement feet. The feet only take a few seconds to install.

Additionally, the grinder needs to be placed on a flat, sturdy surface, and sit firmly with all feet resting on the counter, during operation.

If the grinder still has under dosing issues. It is important to check that the portafilter hook is secure. Follow this video here for correct Hook adjustment.

________________________

If dosage is consistently incorrect by a SPECIFIC amount (generally ± 1 gram), the offset needs adjustment. Please follow these instructions:

1. Unplug the grinder

2. Plug in the grinder

3. The display will read “8.0..” then being cycling up, press and hold both UP and DOWN buttons

4. The screen will flash ‘ofs’ then you can let go of the buttons. A number will be displayed

5. For espresso grinding we recommend an offset of ~1.1, coarse grinding we recommend ~2.0

6. To change the offset press UP to increase it or DOWN to decrease

7. Press play to lock in the change

 

Please feel free to email us at Support@Baratza.com if you need more help in any way with this issue.