If you would like to purchase parts outside of the US and Canada, please use the list below to find a reseller. (For grinder warranty, please contact the International Retailer you purchased from.)

Europe


Country Company Name Contact Info Notes
Belgium IT&M B.V. (parts) Visit Website Ships to Netherlands and to Belgium
Czech Republic doubleshot s.r.o Visit Website Stocks parts for Encore, Sette, Forte
Denmark KaffeMekka ApS Visit Website Ships to Denmark
Germany Bestbrew GmbH support@bestbrew.de
Greece Barista Selections Visit Website Ships parts to EU
Netherlands IT&M B.V. Visit Website Ships to Netherlands and to Belgium
Norway KAFFAbutikk a/s Visit Website Ships to Norway
Poland CoffeeDesk Visit Website Ships parts to EU
Russia Gourmet Style sales@gourmetstyle.ru
United Kingdom Coffee Hit Ltd Visit Website Ships parts to EU

Asia


Country Company Name Contact Info Notes
China 上海馨籽咖啡有限公司 – Shanghai SOA Co. LTD shanghai@seedofaroma.com Ships to China
Hong Kong Seed of Aroma Co LTD info@seedofaroma.com Ships to Hong Kong & China
India Blue Tokai Coffee Roasters getcoffee@bluetokaicoffee.com Ships to India
Indonesia Philocoffee Visit Website Ships to Indonesia
Japan Brewmatic Japan Limited +81-45-947-0804 Ships to Japan (Sette & Forte(BG) parts only)
South Korea Kordia Visit Website Ships to South Korea
Taiwan 昱鑫國際事業有限公司 Kitchen International prokitchen1992@gmail.com Ships parts to Taiwan

Australia & New Zealand


Country Company Name Contact Info Notes
Australia 5 Senses Coffee parts@fivesenses.com.au
New Zealand Caffe L’affare workshop@laffare.co.nz

Central & South America


Country Company Name Contact Info Notes
Bolivia Libreria Café Ateneo cafe@libreriaateneo.com Ships to Bolivia
Chile Cafestore pedidos@cafestore.cl Ships parts to South America
Colombia JAIME DUQUE LONDOÑO SAS pedidos@catacionpublica.co
Guatemala PROMOTORA DE CAFETERIAS GOURMET S.A. etruscaguate@cafeetrusca.com
Mexico Etrusca Comercial S.A. De C.V. atencion@cafeetrusca.com
Panama Airman Coffee Supplies ginnocenti@airmancoffeesupplies.com Ships Parts to Central America

Africa & Middle East


Country Company Name Contact Info Notes
Saudi Arabia Sulalat Coffee Trading Est. support@varietalcafe.com Sells to Saudi Arabia and nearby countries
South Africa More Flavour Coffee Co. Orders@moreflavour.co.za Sells Encore, Virtuoso, and Sette parts
United Arab Emirates Brewing Gadgets General Trading LLC info@brewinggadgets.com Sells Forte, Sette, and Encore parts