If you’ve purchased the Sette 270Wi – we know that you ‘understand’ having consistency in your dosing is a key element to your brewing approach/method. We partnered with Acaia in the development of the Sette for this very reason. Acaia comes from a background of lab-grade precision balances. They know absolute accuracy and helped us
Our current testing has shown that updating firmware via an Android app is challenging to the point of delivering a negative user experience, which we do not want. We decided to make the Acaia Sette Updater available only on iOS in order to fast-track the availability of both the Sette 270Wi, as well as the
The 270Wi is a 270W further refined with over 32 separate mechanical, electrical and software improvements that allow it to shine in an imperfect world, while at the same time making it more user friendly. By filtering out the bumps, jolts or vibrations that may come from heavy footsteps, door closures or rowdy apartment mates,
YES you can! The process REQUIRES the use of an Apple phone or tablet after physically replacing the display of your 270W with a $30** 270Wi display to install the software update. Learn more here. It is important to note that retrofitting a 270W with the Wi software pack doesn’t necessarily make the grinder work like a new 270Wi. We’ve
The 270W’s scale is sensitive to vibration and rocking motions, even when very slight. If the grind weight of your 270W is inaccurate by varying amounts, or if the motor powers off after grinding only a fraction of the required dose, then something is moving more than it should. Bear in mind that the grinder
Check out this blog, posted 4/6/17 on the subject of grinding with the Sette burrs Looks can be deceiving: dialing in with the Sette burr
The Sette has two safety interlock switches which, when not engaged, will stop the motor from running. If your grinder’s display is on and counting/reading live weight but not grinding, then please try the following: -Remove and replace the hopper, ensuring that it is fully secured in the clockwise position. -Remove and replace the adjustment
The Sette’s cone burr is shimmed in order to reduce the distance between it and the ring burr. This is done because the Sette, after an initial seasoning period of 8-10 lbs, will grind coarser overall at each setting. Adding a shim under the cone burr moves the grind range back, allowing for fine grinding
If you notice your micro adjustment ring (letters) moving toward the coarse direction you can correct this by simply tightening the three screws on the bottom of the adjusting ring. To do this, remove the adjusting ring and burr and turn it over to see the screws, tighten the screws up a little (maybe a
Although grinding coffee is never a quiet affair, the Sette is indeed louder than most home machines. This is in part due to the materials we use on this grinder to keep it affordable for the home user, and also is a side effect of the incredible speed at which the Sette can produce ground
The motor is the limiting factor in duty cycle and life expectancy. The Motor of the Sette is rated for 150 total run-hours. A double shot of espresso (18gr) takes about 5 seconds of grind time. If you make 10 double espressos per day, the grinder will last 24 YEARS. If you make 100 double
DUTY CYCLE ( Ratio of grinder use:rest) The Sette is designed for a maximum of 2 lbs (1 kg) per day, with a duty cycle of 10%. Exceeding this duty cycle will not immediately break your Sette, however its longevity may be reduced if you exceed this. We want to remind everyone buying the Sette
Aggressive helical grooves cut into the top of the rotating outer ring burr are what actively pull beans down between the burrs, while another helical compressor ring at the base of the rotating ring burr gathers the resultant grinds and compresses them slightly while guiding them out, which helps dissipate static charge. According to founder
Yes it is possible to calibrate the grinder finer for espresso with the addition of some shims, which are included with your grinder. If you did not receive a package with shims please email email@example.com. We will send you a pack with instructions for installation and usage. Currently, we do not recommend calibrating the Sette for coarser
Yes. We have re-designed the arms and the portafilter hook since the very first Settes were released in order to accommodate portafilters from sizes 49mm to 58mm. The rubber sleeves on the arms are fully rotational allowing you the option to position them in a way that best suits the tool/brew-method you are using – portafilter,
If you are having a hard time installing the cone burr/adjustment ring assembly after having previously removed it, or you notice that you cannot set the grind all the way down to 1, then there may be some coffee interfering with the insertion of the cone burr holder. Follow this easy step to clear the
Grinding coffee is an inherently messy business. The act of grinding coffee will, necessarily, create static charge. Some coffees are worse than others, and atmospheric conditions can seriously exacerbate static charge. All grinder companies take certain measures to reduce the presence of static after grinding. In the Sette, we’ve taken two big steps in static
No, because the Sette’s weight and adjustment systems both require a small gap between them and main body of the grinder. Removing these gaps would allow for NSF certification but would eliminate the two revolutionary design aspects of this grinder: grind-by-weight direct into a portafilter and minimal grounds retention.
We use ABS plastic for the bin which is food safe and has IDP properties. In the past, we used an anti-static coating on our bins, but found that this coating would wear away over time with use and cleaning. To avoid this deterioration, we started using our current plastic with inherent anti-static properties.
The Sette’s revolutionary design allows for quick and easy changing of the cone burr. The burr included with your Sette is optimized for espresso grinding, and in the future we may offer a variety of burrs for different grinding needs. Currently, an alternate burr (BG-brew grind) which improves medium and coarse grinding is available, and
The difference in the burrs as you can see in the image is that the BG burr’s upper teeth (cutting surface) (photo on the right), is flatter than the AP burr which has sharper pointed upper teeth (photo on the left). This variation in the cutting surface of the burrs is what creates the grind
We have produced a new hook that extends further forward so that when grinding into small portafilters, coffee lands closer to the center of the basket instead of towards the front. This makes weight based dosing more consistent and creates less mess. These hooks are available free of charge. Please contact firstname.lastname@example.org and ask for the “longer
Yes. The Sette 30 is built with a “non-volatile memory”, which means that the setting is saved on the display board so that the number will remain in memory regardless of power supply.
Having troubles with hopper installation?
Having trouble with hopper installation?
Not grinding consistently, or does not have a full grinding adjustment range.
The unit is grinding coarse regardless of the grind setting
The unit grinds fine regardless of the setting, grinds slowly, or the beans do not feed
Not grinding consistently, or does not have a full grinding adjustment range
Display works normally, motor won’t power on
Is your Vario or Vario-W not grinding fine enough?
The Esatto boots up but does not power the grinder