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I’m using the Wi and another scale and they disagree!

If you’ve purchased the Sette 270Wi – we know that you ‘understand’ having consistency in your dosing is a key element to your brewing approach/method. We partnered with Acaia in the development of the Sette for this very reason. Acaia comes from a background of lab-grade precision balances. They know absolute accuracy and helped us

Does the Sette Updater App work with Android?

Our current testing has shown that updating firmware via an Android app is challenging to the point of delivering a negative user experience, which we do not want. We decided to make the Acaia Sette Updater available only on iOS in order to fast-track the availability of both the Sette 270Wi, as well as the

Wondering what is new in the 270Wi?

The 270Wi is a 270W further refined with over 32 separate mechanical, electrical and software improvements that allow it to shine in an imperfect world, while at the same time making it more user friendly. By filtering out the bumps, jolts or vibrations that may come from heavy footsteps, door closures or rowdy apartment mates,

Can I convert my 270W to a 270Wi?

YES you can! The process REQUIRES the use of an Apple phone or tablet after physically replacing the display of your 270W with a $30** 270Wi display to install the software update. Learn more here. It is important to note that retrofitting a 270W with the Wi software pack doesn’t necessarily make the grinder work like a new 270Wi. We’ve

My Sette 270W seems to be inconsistent in dosing

The 270W’s scale is sensitive to vibration and rocking motions, even when very slight. If the grind weight of your 270W is inaccurate by varying amounts, or if the motor powers off after grinding only a fraction of the required dose, then something is moving more than it should. Bear in mind that the grinder

Wondering about dialing in the Sette Series in the coarser range?

Check out this blog, posted 4/6/17 on the subject of grinding with the Sette burrs Looks can be deceiving: dialing in with the Sette burr

My Sette stopped grinding coffee. The display is on and shows time counting/weight at zero but the motor does not start.

The Sette has two safety interlock switches which, when not engaged, will stop the motor from running. If your grinder’s display is on and counting/reading live weight but not grinding, then please try the following: -Remove and replace the hopper, ensuring that it is fully secured in the clockwise position. -Remove and replace the adjustment

My Sette comes with two burr shims, but already has one installed. How many more can I add?

The Sette’s cone burr is shimmed in order to reduce the distance between it and the ring burr. This is done because the Sette, after an initial seasoning period of 8-10 lbs, will grind coarser overall at each setting. Adding a shim under the cone burr moves the grind range back, allowing for fine grinding

Are you seeing your micro adjust move towards coarse when grinding?

If you notice your micro adjustment ring (letters) moving toward the coarse direction you can correct this by simply tightening the three screws on the bottom of the adjusting ring. To do this, remove the adjusting ring and burr and turn it over to see the screws, tighten the screws up a little (maybe a

The Sette sounds loud, why?

Although grinding coffee is never a quiet affair, the Sette is indeed louder than most home machines. This is in part due to the materials we use on this grinder to keep it affordable for the home user, and also is a side effect of the incredible speed at which the Sette can produce ground

What is the life expectancy of the Sette?

The motor is the limiting factor in duty cycle and life expectancy. The Motor of the Sette is rated for 150 total run-hours. A double shot of espresso (18gr) takes about 5 seconds of grind time. If you make 10 double espressos per day, the grinder will last 24 YEARS. If you make 100 double

What is the duty cycle of the Sette?

DUTY CYCLE ( Ratio of grinder use:rest) The Sette is designed for a maximum of 2 lbs (1 kg) per day, with a duty cycle of 10%. Exceeding this duty cycle will not immediately break your Sette, however its longevity may be reduced if you exceed this. We want to remind everyone buying the Sette

Explain the movement of the outer burr and how/why that pulls the beans in and makes for faster speeds

Aggressive helical grooves cut into the top of the rotating outer ring burr are what actively pull beans down between the burrs, while another helical compressor ring at the base of the rotating ring burr gathers the resultant grinds and compresses them slightly while guiding them out, which helps dissipate static charge. According to founder

Is it possible to calibrate the Sette? (updated)

Yes it is possible to calibrate the grinder finer for espresso with the addition of some shims, which are included with your grinder. If you did not receive a package with shims please email support@baratza.com. We will send you a pack with instructions for installation and usage. Currently, we do not recommend calibrating the Sette for coarser

Will the adjustable arms take all size portafilters?

Yes. We have re-designed the arms and the portafilter hook since the very first Settes were released in order to accommodate portafilters from sizes 49mm to 58mm. The rubber sleeves on the arms are fully rotational allowing you the option to position them in a way that best suits the tool/brew-method you are using – portafilter,

I’m having problems getting the lower burr reinstalled

If you are having a hard time installing the cone burr/adjustment ring assembly after having previously removed it, or you notice that you cannot set the grind all the way down to 1, then there may be some coffee interfering with the insertion of the cone burr holder. Follow this easy step to clear the

What’s the issue with static?

Grinding coffee is an inherently messy business. The act of grinding coffee will, necessarily, create static charge. Some coffees are worse than others, and atmospheric conditions can seriously exacerbate static charge. All grinder companies take certain measures to reduce the presence of static after grinding. In the Sette, we’ve taken two big steps in static

Will the Sette be NSF certified?

No, because the Sette’s weight and adjustment systems both require a small gap between them and main body of the grinder. Removing these gaps would allow for NSF certification but would eliminate the two revolutionary design aspects of this grinder: grind-by-weight direct into a portafilter and minimal grounds retention.

What kind of plastic do you use in the bin?

We use ABS plastic for the bin which is food safe and has IDP properties. In the past, we used an anti-static coating on our bins, but found that this coating would wear away over time with use and cleaning. To avoid this deterioration, we started using our current plastic with inherent anti-static properties.

What’s this we hear about another burr for the Sette?

The Sette’s revolutionary design allows for quick and easy changing of the cone burr. The burr included with your Sette is optimized for espresso grinding, and in the future we may offer a variety of burrs for different grinding needs. Currently, an alternate burr (BG-brew grind) which improves medium and coarse grinding is available, and

How can I tell the difference between an AP and a BG Burr?

The difference in the burrs as you can see in the image is that the BG burr’s upper teeth (cutting surface) (photo on the right), is flatter than the AP burr which has sharper pointed upper teeth (photo on the left). This variation in the cutting surface of the burrs is what creates the grind

My espresso machine has a small portafilter and isn’t centered below the grind chute, so the coffee accumulates towards the front and spills out.

We have produced a new hook that extends further forward so that when grinding into small portafilters, coffee lands closer to the center of the basket instead of towards the front. This makes weight based dosing more consistent and creates less mess. These hooks are available free of charge. Please contact support@baratza.com and ask for the “longer

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