Category: Support

Baratza Stories – The Other Side

Every day at Baratza we renew our promise to help the world grind fresh coffee for better brewing. It is so cool when we frequently hear great stories about what Baratza means for our users. We keep being humbled by how much significance our products h…

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Grinder Down? Fear Not!

by Alex Choppin, Baratza Support and Coffee Specialist No grinder owner wants to imagine it – the single worst day of your life: your grinder is broken and you can’t make coffee. Don’t panic! There’s a light at the end of the tunnel. Our grinders are n…

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Can I convert my Sette 270W to a 270Wi?

by Pierce Jens, Manager of Customer Support & Service YES you can! Converting your 270W into a Wi! The process REQUIRES the use of an Apple phone or tablet*. When can I do it? The display must be purchased and replaced. The part is available for pu…

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Purging While Adjusting

When you make a grind adjustment, you expect an immediate result. This makes sense because grind has a serious effect on the flavor of your coffee. So what does it mean if you make an adjustment, but don’t see a change in how your coffee extracts? Some…

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Chaff In Your Coffee Grounds?

Chaff is the thin outer skin of the coffee bean and is prevalent in roasted coffee that is of a lighter roast profile, especially if the chaff collector of the roaster becomes full during roasting. When roasted to a darker roast profile, the chaff is b…

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SCA 2017 we’re ready!

It’s lovely to go away to other cities, but we have to admit that it’s also great to be on home turf again this year for #CoffeeExpo2017. Especially as it allows more of our growing Baratza team to attend and be immersed in the wonderful madness that i…

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Alex Choppin-Brewers Cup Recipe

In February, Alex Choppin, our Baratza Support Specialist, came in 3rd place at the qualifying event for Brewers Cup Competition in Austin.  It’s the first time Baratza ever had a team member compete in one of these competitions and we are so proud of…

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Sette Shims for Recalibration

We’ve been getting a lot of questions about what these are and if they’re needed. If you bought a Sette 270W or Sette 270, the card that comes along with these pieces directs you to the documentation page, which allows you to view and/or download any o…

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