Category: Support

STOP! Don’t Dump It – Fix It!

Most small, consumer appliances are designed to wear out, or stop being useful in a very short time. These appliances are difficult and expensive to repair, so consumers are trained to dump and replace. This is often called planned obsolescence, and it…

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Baratza Stories – Jeff Camp

From Chemistry to Passion Jeff  is a student currently living in Chicago. In the past, he has competed and brushed elbows with the big leaguers in Coffee Champs. His pursuit for the perfect cup has set him up with a dream of a coffee corner. To him, co…

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Baratza Stories – The Other Side

Every day at Baratza we renew our promise to help the world grind fresh coffee for better brewing. It is so cool when we frequently hear great stories about what Baratza means for our users. We keep being humbled by how much significance our products h…

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Grinder Down? Fear Not!

by Alex Choppin, Baratza Support and Coffee Specialist No grinder owner wants to imagine it – the single worst day of your life: your grinder is broken and you can’t make coffee. Don’t panic! There’s a light at the end of the tunnel. Our grinders are n…

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Can I convert my Sette 270W to a 270Wi?

by Pierce Jens, Manager of Customer Support & Service YES you can! Converting your 270W into a Wi! The process REQUIRES the use of an Apple phone or tablet*. When can I do it? The display must be purchased and replaced. The part is available for pu…

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Purging While Adjusting

When you make a grind adjustment, you expect an immediate result. This makes sense because grind has a serious effect on the flavor of your coffee. So what does it mean if you make an adjustment, but don’t see a change in how your coffee extracts? Some…

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Chaff In Your Coffee Grounds?

Chaff is the thin outer skin of the coffee bean and is prevalent in roasted coffee that is of a lighter roast profile, especially if the chaff collector of the roaster becomes full during roasting. When roasted to a darker roast profile, the chaff is b…

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SCA 2017 we’re ready!

It’s lovely to go away to other cities, but we have to admit that it’s also great to be on home turf again this year for #CoffeeExpo2017. Especially as it allows more of our growing Baratza team to attend and be immersed in the wonderful madness that i…

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