Tag Archives: Conical Burr Grinder

3 Winners – Grinder Repair, Sustainability, & Creative Writers!

October 28, 2013

by Sarah Dooley, Education & Quality Manager

Grinder repair

You may never run large volumes of rice through your grinder, wash it under a running faucet, or use it to grind peanuts into butter.  And we thank you!  But for those of you who do notice some warranted everyday wear and tear, we have the Grinder Repair Program, for you!

Our founders, Kyle and Kyra’s have a serious mission to keep landfills Baratza-Grinder-Free. To support that, we have created the Repair Program as a way to keep your grinder up to date with the latest product enhancements/ advancements.  Plus, we mend worn-out grinder units and support the great American re-gift (or reason to upgrade because you thoughtfully gave your grinder to your mother in law!).

 

Depending on which Baratza model you have, your repair price will range from $40 to $85.  There is one fee for every grinder, and it literally includes a top to bottom evaluation including:

  • Diagnose problem(s)
  • Replace worn/broken parts as needed (except burrs)
  • Thorough cleaning
  • Recalibration
  • Testing
  • Return shipping
  • 6 month warranty

We often get asked “When Should I Replace My Burrs?

Unless your burrs are damaged by under-roasted coffee, metal fragments or hard rocks; our rule of thumb is that you can expect the burrs on our grinders to last as follows:

  • Encore, Virtuoso and Preciso burrs 300 to 500 pounds of coffee
  • Vario and Vario-W 500 to 1000 pounds of coffee

There is an additional fee to replace the burrs.  If you think it’s time to do that we can install them for you while your grinder is here for repair.

Our Repair Program brings us an added ‘win’- your comments, and so we celebrate the Baratza-Owning Creative Writers out there!   For those of you who take the time to share some of the best short stories included with their prized grinder we’d like to share your comments to close out this blog post. We respectfully thank you for making us giggle, for keeping us busy learning and we hope you know it’s our mission to keep you grinding coffee for years to come. Thank You!

COMMENT :“I did a bad job putting the case back on and broke some of the plastic pieces…please help me.”

BARATZA: Yes, that happens to the best of us!

COMMENT “I poured ground coffee in the hopper on top of the beans, it clogged and now it won’t start.”

BARATZA: You see, grinders kind of like to do all the grinding…it makes them a little jealous when you put ground coffee in the hopper, silly goose.

COMMENT: “Thank you for the repair – I’m attached to this machine”.

BARATZA: Blushing, you are so welcome, Oliver Strand!

COMMENT: “If you will pardon the expression, today it ground to a halt.”

BARATZA: LOL. Stop.

COMMENT: “Something’s slipping, maybe belt is missing?”

BARATZA: No comment.

COMMENT: “Won’t Grind”

BARATZA: You have come to the right place friend!

 

 

 

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Which Baratza Grinder is Right for You?

Pierce Jens, Baratza Email Support Guru, shares his thoughts on how to choose the best grinder for you!

Picture of Pierce

What grinder is best for me? This question has popped up more than a few times in the Support department, I hope that this blog will help inform and educate how to optimize your grinder selection for your caffeination needs.

The first thing you need to decide is what kind of brew method(s) you plan on employing. Next, think about how far down the rabbit hole you want to go. Coffee, like all things, can be a basic enjoyment, or a scientific art. Having expensive equipment definitely helps procure good extractions, but spending money is not going to guarantee you delicious shots, beautiful art or delicate flavors in your pourover. Those things come from practice, understanding, and appreciation of the process. Are you interested in drinking a tasty cup of coffee, and that is all? Do you want to find the perfect balance of complimentary notes in your manual extraction? Or, do you want to procure an exact 30 second, two ounce with crema shot (or whatever parameters you prefer) and have the ability to change the shot time in increments as small as one second?

We have two different families of grinder models- conical and flat burr grinders. The discussion of which is better between conical vs flat burrs could be compared to the argument of Ford vs Chevy; people will stick to their side of the argument tooth and nail depending on personal preference. Right now we have one hopper design on the market that holds 300 grams of whole beans- our new hopper with the bean shutoff lever will be available later this summer.

The current conical lineup includes the Encore, Virtuoso, and Preciso. These grinders all have 32mm conical burrs made in Liechtenstein. We pride ourselves on having high quality conical burrs that generally last for about 500# of coffee. The 160 watt DC motors are low revving compared to AC motors, spinning the burrs at ~450rpm and keeping heat transfer to the grounds down. Our new gearbox layout, the GB2.0, accurately meshes the helical worm shaft of the motor with the reduction gear for a smooth, direct drive transfer of power. The grind is adjusted in a cork screw type fashion, with the adjustment ring threads pulling the stationary upper burr closer or further from the rotating lower burr. Grounds retention in the machine is about a gram, which reduces the amount of coffee needed to purge. The 100 gram capacity bin and the discharge chute are made of an anti-static plastic, which helps battle the inevitable static better than a coating.

The flat burr lineup includes the Vario and Vario W at this time. The Forte is pending release, it is designed for heavy commercial use. The Vario and Vario W have 54mm flat ceramic burrs that are very resilient and last longer than steel burrs- around 750# estimated. The digital front panel is capable of saving 3 preset functions, and the adjuster levers are easy to read and adjust. Grind size is adjusted by a milled metal camshaft. As you raise the adjustment lever, the lobe on the camshaft presses up against the bottom of the lower burr, decreasing the gap between the lower burr and the stationary upper burr. The same 160 watt motor powers the burr, using a belt drive transmission that reduces noise.

Encore

Our entry level conical burr grinder is the Encore. At $129 USD, it has the ability to grind a coarse French press grind and a 40 setting range that produces an espresso fine grind as well. The Encore has an intermittent pulse button on the front of the machine as well as an on/off knob on the side. I recommend the Encore for those who do not want to commit substantial time for brewing, but understand and appreciate the benefit of fresh ground coffee at home. The Encore does grind slowest of our models, at a rate of about a gram a second.

Virtuoso

The Virtuoso is a step up from the Encore with a price point of $229 USD. With a sharp looking cast zinc upper casing and base, this grinder immediately catches the eye. Besides being nice to look at, it excels at a consistent coarse grind, and readily produces espresso fine grind. Like the Encore, the Virtuoso has an intermittent pulse button, but on the side of the machine it has a 60 second timer switch. The timer switch is nice to have over the on/off switch of the Encore, because you can turn it a quarter of the way or so when grinding by dose. The machine will chug through the beans and power itself off while you prepare your filter/brew equipment. With a max throughput of around 2 grams a second, the Virtuoso is very efficient and quick enough for impatient coffee connoisseurs. I highly recommend the Virtuoso, as I enjoy operating mine at home for single cup pourover.

Preciso

The next step up in our model line is directed for users who are seriously making espresso, along with manual extractions, and desire more control than the 40 step adjustment. Although the Virtuoso and Encore models will grind fine enough for espresso, a user may find it difficult to procure an exact shot time. The Preciso, at $299 USD, addresses this issue with the addition of a micro adjustment which allows users to find a grind setting in between the 40 macro steps. When pulling espresso shots the micro adjustment function can be used to adjust the shot time by as little as one second, ceteris paribus. I recommend the Preciso for users who are pulling shots and are controlling the other variables such as dosage, water weight, shot time, temperature, tamp pressure, and of course having fresh beans (preferably less than two weeks from the roast date).

Vario

The Vario is our ceramic flat burr grinder at $449 USD that grinds based on a time input (ten seconds, fifteen seconds, etc). With macro and micro adjustment options, the Vario is superb at grinding for espresso. It is also available with a set of steel burrs that are cut for manual brew grinding ONLY. The digital display holds three preset times that are programmable by the user. A Porta Holder is included with the Vario, allowing users to grind hands-free into the espresso basket. The regular grounds bin has a 140 gram capacity. I recommend the Vario for espresso fanatics, and encourage heavy users to buy the Vario over the Preciso.

Vario W

Mechanically speaking, the Vario W is identical to the Vario. However, rather than grinding based on a time input, the Vario W grinds based on a desired weight input and will grind the dose within 0.2 grams of the desired input. This allows users to control another variable in the brewing equation without additional equipment/steps. With a 300 gram maximum capacity of the load cell, the user cannot grind by weight directly into an espresso porta filter- only into the 120 gram capacity grounds bin provided. The Vario W is priced at $549 USD.

Esatto

At $129 USD, the Esatto is an attachment for our conical burr grinders that allows the users to grind by weight directly into the 60 gram capacity grounds bin provided, saving the user the extra step of weighing the dose on a separate scale. The Esatto has a 300 gram max cap for the scale and cannot grind by weight directly into an espresso porta filter. The Esatto fits the Encore, Virtuoso, Preciso, as well as our superseded models Maestro Plus and Baratza Starbucks Barista P/N 1MP1SP.

If you are looking for a grinder for Turkish
No Baratza grinders are designed for Turkish coffee grinding. Although our grinders are capable of producing a Turkish fine grind, the demands on the machine are high. Our grinders have a thermal overload protection circuit that will cut power to the motor if it draws a large amount. Power consumption for Turkish is great, which will cause the machine to shut down into protect mode until it has cooled down for 15 or 20 minutes- perhaps before even grinding a full dose. I have helped several customers with Baratza grinders and the intention of Turkish over the years; none in my experience have been satisfied. I recommend a hand grinder for home Turkish grinding.