The Baratza Blog

Eric Nelson

November 22nd, 2013 By joyce | Comments: no responses

Thank you for the quick return of my Maestro Plus!  I hoped, but did not expect it to get back so quickly.  I purchased a Virtuoso prior to sending the Maestro back for repairs to make sure I could still grind my coffee, and I am very happy with the new grinder.  I will be ecstatic if it makes it 8 years like the Maestro did before needing any work done on it. The Maestro has ground a minimum of one pot a day, and most days two, for those eight years.  I don’t know if that is a lot of grinding for that machine, but it made it longer than any other grinder I have ever used.

I have tried the repaired Maestro and it is grinding much better and quieter than before.  Will keep it as a back up in case anything happens to the Virtuoso.

Thank you for being so quick and doing such a good job!